Search for: Search for: Knowledge Base CategoriesGetting Started Compatible Devices Using the App Heart Rate Variability 101 Troubleshooting Connecting Your Heart Rate Monitor My Account HRV Measurements and Results Team Platform Setting Up Your Team Managing Your Members Using the Dashboard for Analysis Billing Frequently Asked Questions Also Check Out Our Recommended Resources Connecting your Heart Rate Monitor I am having trouble connecting my Heart Rate Monitor and/or having Bluetooth issues. My heart rate monitor disconnected during my reading. Is my Heart Rate Monitor compatible with Elite HRV? Why can’t I use my wrist HR monitor or LED/pulse oximetry monitors like Fitbit? How do I discharge my heart rate monitor? My Polar H7 or H6 is defective. Android Permissions needed for Bluetooth HRM. How to clear your Bluetooth cache on your Android device. Can't find your answer? We are here to help. Get in touch and we'll get back to you as soon as we can. Contact Us v Frequently Asked Questions See our answers to questions from users and team owners.